Privacy Policy

This Privacy Policy defines and informs you of the manner in which Sysmatec uses and protects the information you transmit to us, if any, when you use this site accessible from the following URL: www.sysmatec.ch. Please note that this privacy policy may be amended or supplemented at any time, including to comply with any legislative, regulatory or technological developments. In such a case, the date of its update will be clearly identified at the beginning of this policy. These changes engage you as a user as soon as they are posted. It is therefore appropriate that the User consults regularly this policy of confidentiality and use of cookies to learn about any changes.

1. Identity of the company

For any questions about this Privacy Policy, you can contact us using the following coordinates:
Sysmatec, Oberdorfstrasse 51, 3930 Eyholz, Switzerland
Phone: +41 27 946 80 18
Email: info@sysmatec.ch
Registration number of the company: CHE-107.531.919

2. Personal data

In general, you can visit the sysmatec.ch website without disclosing any personal information about you and you are in no way obliged to send us this information.
However, in case of refusal, you may not be able to benefit from certain information or services. As such, Sysmatec may be required in certain cases to ask you to enter your first name and email address (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by Sysmatec for the purposes indicated in point 2.2. below and for the purposes stated at the end of each form.
In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Federal Data Protection Act of Switzerland of June 19, 1992 (status as of January 1, 2014), Sysmatec inform you of the following points:

2.1. Who is in charge of the treatement ?

It is Sysmatec, with headquarters at Oberdorfstrasse 51, CH 3930 Eyholz, Switzerland

2.2. Purposes of the treatment

Sysmatec may process your Personal Information:
(1) for the purpose of providing you with the information or services that you have requested (including: sending the newsletter (newsletter), commercial offer, or (2) for the purpose of collecting information allowing us to improve our Site, our products and services (including through cookies) and / or (3) for the purpose of contacting you about various Sysmatec events, including, but not limited to, product / service updates and support customer.

2.3. Recipients

Only Sysmatec is the recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors to which Sysmatec makes use (you will find more information about them in point 2.7. below). Neither Sysmatec, nor any of these subcontractors, sells the personal data of visitors and Users of its Site.

2.4. Shelf life

Your Personal Information is retained by Sysmatec only for the time corresponding to the purpose of the collection as indicated in 2.2. above which can not in any case exceed 10 years at the end of the business relationship with the customer.

2.5. Information Rights and Freedom

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by completing the form on the contact page of the website.

– Right of access and communication of data

You have the faculty to access the Personal Information that concerns you.
However, because of Sysmatec’s obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you provide proof of your identity, including the production of personal data. a scan of your valid ID (if requested by our dedicated electronic form) or a signed photocopy of your valid ID (in case of written request).
Sysmatec informs you that it will be entitled, if necessary, to oppose clearly abusive requests (by their number, their repetitive or systematic nature).

– Right to rectify data

Under this right, the law allows you to request the rectification, updating, locking or deletion of data concerning you that may be inaccurate, incorrect, incomplete or obsolete.

– Right of opposition

The exercise of this right is only possible in one of two situations:
– When the exercise of this right is based on legitimate grounds; or
– When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

2.6. Reply duration

Sysmatec undertakes to respond to your request for access, rectification, opposition or any other additional request for information within a reasonable period of time, which may not exceed one month from receipt of your request.

2.7. Authorized service providers and transfer to a third country of the European Union

Sysmatec informs you that it uses suppliers who can request the name of the user of the product. These providers may be located sometimes outside the European Union.
Sysmatec has previously ensured the implementation by its suppliers of adequate guarantees and compliance with strict conditions regarding confidentiality, use and data protection.

3. Cookie Policy

“Cookies” are small text files of limited size that allow us to recognize your computer, tablet or mobile to customize the services we offer. You can accept or refuse the deposit of cookies at any time.
When you log in for the first time on the Sysmatec website, a banner briefly outlining information about cookies and similar technologies will appear at the bottom of your screen. This banner warns you that by continuing your navigation on the Sysmatec website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also deemed to have consented to the deposit of cookies by clicking on the OK button to the right of the banner at the bottom of your screen.
Depending on the type of cookie involved, collecting your consent to deposit and read cookies on your device may be imperative.
In addition, browser manufacturers offer help pages for managing cookies in their products. For more information, refer to these browsers:
Google Chrome • Internet Explorer • Edge • Mozilla Firefox • Safari (Desktop) • Safari (Mobile) • Android Browser • Opera • Opera Mobile
For all other browsers, please consult the documentation provided by the manufacturer.

4. Contact

If you have a question, a problem or want to make a complaint about privacy, please contact us:
– By using our online form by clicking here
– By e-mail to info@sysmatec.ch
– By writing to the following address: Sysmatec, Oberdorfstrasse 51, 3930 Eyholz, Switzerland